Customer Testimonials

See what our clients have to say 



I have been an insured both personally and commercially for many years with Bright Insurance Agency.   Although insurance issues usually mean headaches and aggravation, the folks at Bright have made it easy and seamless when I have had a problem.  Everyone I’ve dealt with from a friendly voice answering the phones (never a voice mail by the way) to Steve Ellis himself, have always been there to answer all of my novice questions, and in facilitating any of my claims.  I strongly recommend them. – John Tammaro


Working with Bright Insurance is one of the best decisions I have made both personally and for my business.   Their hands-on approach to assisting our company with decisions that need to be made on coverage’s is something that you can’t get anywhere else.  I highly value the fact that I can walk into to the Bright Insurance office when I need to speak with someone, only to be greeted warmly and have my questions answered immediately and with kindness and care.  That small business, main street approach is worth so much to someone who supports and believes in local business.  On top of their great client service and customer care, Bright Insurance is one local company that gives back to the community, on a level that may not be known to many.  Their involvement in almost every local charity, as well as one of the leading supporters in the area of the Milford Regional Medical Center is something that my wife and I love and respect about Bright Insurance.  You want to know that the place you do business with, cares as much as you do about the community you live and work in.  For many these and many more reasons, myself and my wife are lifelong clients of the Bright Insurance Agency.  – Josh & Julie Lioce (LIOCE PROPERTIES)


Great company & staff! Knowledgeable, efficient-highly recommended!  – Robin C.


Bright Insurance and the people that work there are awesome!!  – Scott F.


To whom this may concern:   For all the ladies I have had the pleasure to work with and to find answers from,  those ladies on the “front lines” with customers at Bright Insurance Agency in Milford, I say thank you so much!   Insured by Bright Agency with Commerce Insurance for over 30 years covering automobile and condominium home insurances, I have always found the services provided to be fair and reasonable in times of need and for claims satisfied while living here in Hopedale.    I believe in supporting local business and receiving fast, convenient service from understanding, friendly and familiar professionals like the long term employees at Bright Insurance Agency in Milford, MA 01757.   – Sandy D’Amico


Sonia is wonderful!!! Always friendly, polite and professional. It doesn’t matter if you need help with a cancelled policy due to non-payment; changes on policy due to new purchases or additional items to be insured or ways of saving you money… Sonia is always prompt and works around the clock to take care of all the issues to make sure our coverage keeps running smoothly. Thank you very much! I am fortunate to have her as my trusted broker for so many years! – Mack Awwal


This year I changed my auto and home insurance policies to the Bright Agency. My change over was handled by Sonia Lamas. She handled everything very promptly and efficiently and I was very satisfied with the whole transaction. I want to thank her for a job well done. – John Butcher


I have been with Bright Insurance for many years and my agent is Sonia Lamas.  I have never been more happy with the level of service I receive from her!  She truly is very helpful and always is so efficient!  I have recommended Bright Insurance  family and friends and Bright Insurance is now our “family insurance agent”!  We are all so happy with the service from Sonia and would like to say thank you for the wonderful service we receive! – Patti Carlisle


I would like to express my sincere appreciation to Gloria Tomaso and her two colleagues who recently assisted me in registering and insuring a newly purchased vehicle.  In less than an hour’s time, I had all the necessary paperwork and license plates without having to make a time-consuming trip to the DMV.  I was thoroughly impressed by the efficiency and professionalism with which these women addressed my needs. In addition, they were friendly, attentive and sincerely interested in assisting me, in spite of the hour getting late.  This was a completely positive experience. I would highly recommend this agency and would definitely return for all my insurance needs.   – Jean Yarsites


My family has been doing business with Karl Bright Ins. Agency for over 30 years, and I wouldn’t think of going elsewhere for my insurance needs. The personal customer service that I receive there is exemplary. My calls are always received or returned in a very timely manner and my questions and concerns are always addressed to my satisfaction. Carol Watts, in particular, has always “wowed” me with her willingness to go above and beyond to provide me with the most excellent personal service, care and concern. I can’t imagine that I would or could receive this level of prompt, courteous & efficient client service anywhere else! – Debra Leonard


As a business owner for over 30 years I feel I have to write something about Kim Sylvestre. Eight years ago Bernie Stock set me up with Kim for all the business insurances and we all know of the ups and downs with insurance companies. Kim has been the only one to ever not to drop the ball on anything. If something amiss she calls, if I call her with a question or a need, I have the answer that day, most of the time in an hour or so. It has been a pleasure to deal with Kim these last 8 years and I hope she does NOT go unnoticed. – Mike Davidson (DAVIDSON-NEALLEY CONSTRUCTION INC.)